Shipping policy
Thank you for for your love and support for a slow fashion business like ours.
SHIPPING WITHIN INDIA
Shipping charges all over India is at a fixed rate of Rs.150.
In major cities, the delivery may take place within or before the time mentioned in the order processing time. In few locations, the delivery may take longer, depending upon the accessibility of your location by our logistic partner. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
PAYMENT TERMS
We offer safe and secure credit, debit, UPI and internet banking options for Visa, MasterCard, RuPay and Maestro card holders across India.
DELIVERY TIME
Orders are processed and shipped within 7-10 working days from the time the order is placed. Once the order is shipped it will reach your door step in the time period of 10-14 working days.
Incase of customisation and out of stock products, your order will be processed and shipped within 10-14 working days from the time the order is placed. We will reach out to you to keep you posted regarding the approximate delivery period.
ORDER COMMUNICATION
Order once placed cannot be cancelled.
You will receive order related emails in two stages.
- An order confirmation email once you place the order.
- A shipment email once your order has been dispatched from our studio to your address. This email will also have the tracking number you can use to track your order on the website of the relevant courier company.
We would also be very happy to provide you with any assistance you may require post ordering. We will do our very best to keep you updated on the status of your shipment via the email address you would have provided us with.
Please ensure to put in the correct address and contact details at check out and also that there is somebody to receive the order at the given address.
Should you have any questions about your order dispatch, kindly drop us an email on hello@anushepirani.in