We hope you never have to return your purchase!

Each piece at anushé pirani is designed and handcrafted with a lot of care and goes through firm quality checks. Unevenness in colour & texture of fabric/print is not a fault but a beautiful characteristic of natural processes. 

REFUNDS

As a company policy we do not provide refund on any product sold due to the time and labor that goes into making each product. Refunds are only processed based on fulfilment errors, such as incorrectly shipped or missing items. The amount will be refunded via the original mode of payment within one week of initiation.  

RETURNS

Once the pieces are sold they can be exchanged only for size. If the size is not available we will provide you with a credit note which will be valid for two months for redemption on the website only. We’d recommend you refer to the size chart before making a purchase.

If for some reason, you are unsure of the size or have any other fabric or fit inquiries, you can call us on +91 9920022314 or write to us at hello@anushepirani.in 

All our products go through a firm quality check before shipping. However, in the off chance that you have received a damaged product, please notify us on hello@anushepirani.in with an image of the product within five days of receiving the order. 

Note

• If a piece is exchanged once, it cannot be exchanged the second time.
• NO RETURNS/EXCHANGES OR REFUNDS ON ITEMS PURCHASED ON SALE OR WITH A DISCOUNT CODE.
• No returns/exchanges on out of stock or customised orders. 
• NO RETURN OR EXCHANGE ON INTERNATIONAL ORDERS.

No return or exchange on international orders.

HOW TO EXCHANGE?

You must inform us within five days of delivery of the product. Please write to hello@anushepirani.in with the subject line: RETURNS – [Order Number]. Kindly mention the reason for exchange and attach a clear image of the product. Clothing sent to us without a prior email will not be accepted.

We accept returns within 14 days of receipt of the product, provided the item is unused and in its original condition. The anushé pirani team reserves the right to refuse exchanges if the product is found to be worn, damaged, or not in a saleable condition.

Please note:

• The cost for to-and-fro shipping for exchanges will be borne by you.

• We charge a fixed exchange handling fee of ₹500.

• Once your exchange is approved, we will send you a payment link for ₹500. Upon successful payment, we will arrange for the product pickup.