Due to COVID-19, we anticipate delays in deliveries. For queries, whats app us on +91 9920022314.

Shipping & Delivery


Last updated: August 17, 2021

While Mumbai is under restrictions due to the lockdown, our studio is currently shut for the safety of our team. Our online store will function and accept your orders as usual but we will be able to ship your orders only once the lockdown is lifted. We will keep you updated regarding the status of your order. For further query feel free to reach us via email on hello@anushepirani.in or call us on +91 9920022314.

Thank you for understanding us and for your love and support for a slow fashion business like ours.

SHIPPING WITHIN INDIA

Shipping is free in Maharashtra. Shipping charges for all other states is at a fixed rate of Rs. 150.

Our shipping is restricted only within India. In major cities, the delivery may take place within or before the time mentioned in the order processing time. In few locations, the delivery may take longer, depending upon the accessibility of your location by our logistic partner. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

INTERNATIONAL SHIPPING

Once you feed in your complete shipping address at check out, you will be able to see an auto-generated shipping fee. Please see approximate shipping charges for two garments below:

USA - US $30
UK - 15 pounds
Europe - 20 pounds
Australia - AUD $30
Singapore - SGD $25
Gulf countries - 65 Dirham

We'll deliver your order as soon as we can but in the event of any delays, please note that these are caused by country-specific shipping restrictions.

You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

We have no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

In case of non-payment of duties and taxes to receive the shipment, anushé pirani will unfortunately not be able to entertain a request for refund.

PAYMENT TERMS

We offer safe and secure credit, debit, UPI and internet banking options for Visa, MasterCard, RuPay and Maestro card holders.

DELIVERY TIME

Orders are processed and shipped within 7-10 working days from the time the order is placed. Once the order is shipped it will reach your door step in the time period of  10-14 working days.

For international orders, it may take upto 3-4 weeks for delivery depending on the location. 

Incase of customisation and out of stock products, your order will be processed and shipped within 10-14 working days from the time the order is placed. We will reach out to you to keep you posted regarding the approximate delivery period. 

ORDER COMMUNICATION

Order once placed cannot be cancelled.

You will receive order related emails in two stages.

  1. An order confirmation email once you place the order.
  2. A shipment email once your order has been dispatched from our studio to your address. This email will also have the tracking number you can use to track your order on the website of the relevant courier company.

We would also be very happy to provide you with any assistance you may require post ordering. We will do our very best to keep you updated on the status of your shipment via the email address you would have provided us with.

Please ensure to put in the correct address and contact details at check out and also that there is somebody to receive the order at the given address. 

Should you have any questions about your order dispatch, kindly drop us an email on hello@anushepirani.in